Hiring

The role

Sales & Founder's Associate.

This role combines sales, customer success, coffee experience curation, and direct support to the founder. You will help us reach more customers, deepen existing relationships, and turn ideas into well-executed results.

01

Growing & Nurturing Our B2B Clients

  • Build and manage relationships with offices, corporate clients, and cafés.
  • Prospect consistently, pitch confidently, negotiate, and close.
  • Grow existing accounts through strong service and follow-up.
  • Curate and sell corporate cuppings and coffee experiences.
  • Keep the CRM and lead trackers accurate and actionable.
02

Coffee Experience Curation

A significant part of our business comes from the coffee experiences we create.

  • Develop mutually valuable partnerships and activations that strengthen our experiences.
  • Own execution, including logistics, setup, team coordination, lead capture, and follow-up.
  • Convert attendees into retail, subscription, and B2B customers.
03

Customer & Order Channels

  • Respond to Instagram DMs, WhatsApp messages, website inquiries, and email orders during working hours.
  • Coordinate with the café and roastery teams to fulfil orders accurately and on time.
04

Founder Support & Execution

  • Support the founder with sales follow-ups, proposals, meetings, research, and priority projects.
  • Execute ideas quickly—from samples and loyalty cards to gifting, custom orders, menu changes, and customer experiences.
  • Track commitments and ensure important opportunities do not fall through the cracks.
The person

What We’re Looking For

  • Experience in sales, account management, customer success, or a comparable role.
  • Experience in hospitality is an advantage.
  • A proven record of closing deals or growing accounts, supported by numbers you can discuss.
  • Confidence managing client conversations from first contact through negotiation and close.
  • Strong working knowledge of Instagram, Meta Business Suite, WhatsApp Business, and CRM tools. Zoho experience is an advantage.
  • Working proficiency in Excel or Google Sheets, including lead tracking and basic analysis of sales, retention, and conversion.
  • Strong initiative, organisation, follow-through, attention to detail, and speed of execution.
  • Confidence using AI tools to automate workflows, streamline follow-ups, and improve lead management and reporting.
  • An interest in specialty coffee. We’ll teach you the product, but you must be eager to learn.
Join our team

How to Apply

We’re glad you’d like to work with us. Please complete the application form below. Due to the number of applications we receive, we’re only able to contact shortlisted candidates.

Apply for the Role